We comply with the General Data Protection Regulations (GDPR)(EU)2016/679 which regulates the collecting, processing or storing of personal data relating to individuals in the European Economic Area.
1. Data Collection and Its Purpose
We collect only the personal data necessary to provide our services and respond to requests from users. This can include:
- Name, email address and phone number
- Name and contact details of the company
- Communication history and preferences of users
Why we collect the data:
- To provide the services you request
- To respond to support and inquiries
- To sending updates or marketing materials (only with consent)
- To improve website performance and user experience
2. Legal Basis for Processing
Your personal data is processed on the basis of at least one legal ground:
- Your explicit consent
- Processing is necessary for the performance of the contract
- Our legitimate interests, such as marketing or improving the user experience (with safeguards).
- We are bound by legal obligations
3. Your GDPR Rights
You have certain rights under GDPR in relation to your personal data.
- Right of Access - You can request a copy of your personal data
- Right to Rectification: Request corrections for inaccurate or incomplete data
- Right to Erasure (Right to be Forgotten) - Request the deletion of your data
- Right to restrict processing - ask us to limit the way we use your data
- Right to Data portability - receive your data in a commonly used, structured format
- Right to object - You have the right to object to how your personal data is used, particularly for direct marketing.
- Right to withdraw consent - Revoke previously given consent at any time
To exercise these rights, please email us at info@metricwaveinsights.com.
4. Data Security
We have taken technical and organizational measures that are industry standard to protect your information against unauthorized access, disclosure or alteration. It includes:
- Data encryption for storage and transmission
- User authentication and secure access control
- Regular security audits and monitoring
5. Data Retention
Your personal information is retained only as long as it's necessary to meet the purposes for which they were collected, or to comply with legal, regulatory or contractual obligations.
International Transfers
- We ensure that your data is protected to an appropriate level, including:
- Use of standard contract clauses approved by the European Commission
Transfers to countries that provide an adequate level data protection.
7. Third-party Processors
Third-party service providers may be engaged to process your personal data in our name (e.g. for cloud hosting or analytics). These providers are contractually bound to handle your data in a secure manner and in accordance with GDPR.
8. Cookies and Tracking
Cookies and similar technologies are employed to enhance your site experience and gauge use. You can manage your cookies through your browser settings/preferences or as described in our Cookie Policy.
9. Data Breach Notification
If data is breached, that may be a risk to the rights and freedoms of the user, and we will notify the affected users and the applicable data protection authorities.
10. Contact Information
Please contact us if you have any questions regarding this GDPR statement or if you wish to request data.
MetricWave insights
Email: Info@metricwaveinsights.com
Phone: +91 9270434043
You have the right, if you're not satisfied with our answer, to lodge a complaint at your local Data Protection Authority.
